Pakistan
Deutsche Bank established its first presence in Pakistan 60 years ago in 1962. Today, Deutsche Bank employs close to 100 staff in its Karachi and Lahore branches. With a strong local presence, Deutsche Bank offers Pakistan-based clients with a wide range of Corporate and Investment Bank products and services, including foreign exchange, fixed income sales and trading, cash management, trade finance and treasury solutions for corporates (current, saving and deposit accounts, overdraft facilities, structured and vanilla trade finance solutions, etc).
Having access to the expertise of the bank’s regional and global teams, Deutsche Bank Pakistan also offer corporate clients based in the country corporate finance solutions, M&A advice, debt and equity capital market products (both conventional and ESG compliant) and structured trade finance solutions.
State Bank of Pakistan Announcement:
Please note that the last date for the Exchangeability of Demonetized Old Design Banknotes (Rs. 10, 50, 100 and 1000) is 31st December 2022.
For more details please visit: https://www.sbp.org.pk/finance/Dem-vid.asp
Show content of Deutsche Bank Pakistan’s Facilitation Helpdesk in line with State Bank of Pakistan’s EPD Circular Letter No. 02 of 2023 - Exports of Software, Information Technology (IT) and IT Enabled Services (ITeS)
Please reach out to following contact persons in our Karachi and Lahore branch in case of any assistance required under SBP’s Circular Letter:
Deutsche Bank AG, Lahore Branch:
Mr. Naveed Asghar
VP & Head of Corporate Coverage Pakistan
Landline: 042-36026240
Email: naveed.asghar@db.com
Deutsche Bank AG, DB Karachi Branch:
Ms. Mariam Mirza
VP & Senior Relationship Manager, Corporate Coverage Pakistan
Landline: 021-35207245
Email: mariam.mirza@db.com
Show content of Standard Operating Procedures (SOPs) to Facilitate and Streamline Account Opening Process of Politically Exposed Persons (PEPs)
In order to ensure fair and equitable treatment of bank’s customers referred to as Politically Exposed Persons (PEPs), the State Bank of Pakistan (SBP) has devised Standard Operating Procedures (SOPs) via their circular letter BPRD Circular Letter No. 18 of 2019 dated July 17, 2019 to facilitate and streamline account opening process for PEPs and banks have designated focal persons to facilitate in the process. Any PEP having grievance / disagreement with bank’s decision may contact the bank’s focal person nominated for the purpose.
Deutsche Bank AG, Pakistan branches focal persons are as follows:
Bank’s Focal Persons
| S.No | Name of Bank | Focal Person | Designation | Direct Number | Cell Number | Email Address |
| 1 | Deutsche Bank AG, Pakistan | Naveed Asghar | Head of Corporate Coverage Pakistan | 042-36026240 | 03337869836 | naveed.asghar@db.com |
| 2 | Sarah Tariq | Head of Compliance & AFC | 021-35207373 | 0321-2566340 | sarah.tariq@db.com |
Show content of Donations to the Prime Minister’s (PM) flood relief fund
In accordance with the directives of the State Bank of Pakistan vide FD Circular No.5 of 2022, donations to the “PM’s Flood Relief Fund, 2022” are deposited in following account:
Deutsche Bank AG Pakistan Account Title:PM’S FLOOD RELIEF FUNDS, 2022
Account No:0531459-00-0
IBAN:PK84DEUT0000000531459000
SWIFT Code:DEUTPKKAXXX
For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777
Show content of Ehsaas: Koye Bhooka Na Soye (EKBNS) Fund-2021
In accordance with the directives of the State Bank of Pakistan vide FD Circular No.1 of 2021, donations to the Government of Pakistan’s “Ehsaas: Koye Bhooka Na Soye (EKBNS) Fund-2021” are accepted at our following branches.
Deutsche Bank AG Pakistan – Lahore Branch:
| Account Title: | EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021 |
| Account No: | 1056639-00-0 |
| IBAN: | PK15DEUT0000001056639000 |
For assistance, queries or complaints please contact at our following numbers:
+92 42 111 555 777
Deutsche Bank AG Pakistan – Karachi Branch:
| Account Title: | EHSAAS: KOYE BHOOKA NA SOYE (EKBNS) FUND-2021 |
| Account No: | 0530857-00-0 |
| IBAN: | PK85DEUT0000000530857000 |
For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777
Show content of Proceed Realization Certificate Verification
For verification of Proceed Realization Certificates (ePRC), please email us your request to: prcverification@list.db.com
Focal person for PRC verification:
| Hammad Shahid | Analyst GCO | Tel: +92 21 35207337 | Email: hammad.shahid@db.com |
| Sunny Deve | Analyst GCO | Tel: +92 21 35207338 | Email: Sunny.Deve@db.com |
| Abdul Rehman | Associate GCO | Tel: +92 21 35207336 | Email: Abdul.Rehman@db.com |
| Asif Ali Lakhati | Associate GCO | Tel: +92 21 35207312 | Email: Asif-ali.lakhati@db.com |
For Escalation:
| Hasan Kamran | Head of GCO Pakistan | Tel: +92 21 35207331 | Email: Hasan.Kamran@db.com |
Important Note:
To facilitate your request, please ensure that the following details are provided with the request from your official domain email address:
- Subject Line of Request: Proceed Realization Certificates (PRC) Verification.
- Body of the email:
Dear Sirs/Madam,
By return email please provide us a verification /confirmation of the issuance of the below mentioned PRC, details of which are provided below.
| a. | PRC Number: |
| b. | PRC Issuance Date: (DD/MM/YYYY) |
| c. | Name of Person/Entity (beneficiary of the inward payment): |
| d. | Amount of Remittance in PKR: |
| e. | Name of verifying authority: (FBR, Customs, Others) |
| f. | Name of Person and official designation of verifier: |
| g. | Purpose of Verification: |
| h. | Telephone number of verifier: |
Thank you,
* - Upon receipt of your above request along with complete details, we will endeavor to respond within 1 working day.
-Emails from private/personal email addresses such as @hotmail/@yahoo/@gmail etc. will not be entertained.
Show content of Deposit Protection Mechanism – Public Awareness Information
The Deposit Protection Corporation (DPC) has been established under the Deposit Protection Corporation Act, 2016 as a subsidiary of the State Bank of Pakistan (SBP).
The primary objective of DPC is to protect small depositors for the losses incurred by them to the extent of protected amount, in the event of failure of a bank.
DPC has enhanced the level of protected deposit for all eligible depositors from Rs. 250,000/- (Rupees Two Hundred and Fifty Thousand) to up-to Rs. 500,000/- (Rupees Five Hundred Thousand) per depositor-per bank with immediate effect.
All scheduled banks operating in Pakistan are mandatory member institutions of deposits protection scheme.
The relevant circulars issued by DPC can be accessed at the following website of DPC: https://www.dpc.org.pk/Circulars.asp
Frequently Asked Questions (FAQs) provides an excellent way to respond frequent queries of general public/ depositors and address their common concerns on deposit protection. For this purpose; please refer to the FAQ(s) by the DPC:
- https://www.dpc.org.pk/FAQ-d.asp (for depositors)
- https://www.dpc.org.pk/FAQ-b.asp (for banks)
Show content of Deutsche Bank Pakistan - Schedule of Charges
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period January to June 2024
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July to December 2023
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period January to June 2023
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July to December 2022
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period January to June 2022
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July to December 2021
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period January to June 2021
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July to December 2020
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period January 2020 to June 2020
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period July 2019 to December 2019
Deutsche Bank Pakistan - Schedule of Bank Charges – For the Period January 2019 to June 2019
Show content of DONATIONS TO THE SUPREME COURT OF PAKISTAN AND THE PRIME MINISTER OF PAKISTAN DIAMER-BHASHA AND MOHMAND DAMS FUND
In accordance with the directives of the State Bank of Pakistan, donations to the ‘Supreme Court of Pakistan and the Prime Minister of Pakistan Diamer-Bhasha and Mohmand Dams Fund’ are accepted at our following branches.
Deutsche Bank AG Pakistan – Lahore Branch:
| Account Title: | TSCOP AND TPMOP DIAMER BHASHA & MOHMAND DAMS FD |
| Account No: | 1056571-00-0 |
| IBAN: | PK96DEUT0000001056571000 |
For assistance, queries or complaints please contact at our following numbers:
+92 42 111 555 777
You can also contact State Bank of Pakistan at the information provided below:
Phone Number: +92-21-111-727-273
Email address: cpd.helpdesk@sbp.org.pk
donations.dams@sbp.org.pk
Deutsche Bank AG Pakistan – Karachi Branch:
| Account Title: | TSCOP AND TPMOP DIAMER BHASHA & MOHMAND DAMS FD |
| Account No: | 0526376-00-0 |
| IBAN: | PK52DEUT0000000526376000 |
For assistance, queries or complaints please contact at our following numbers:
+92 21 111 555 777
You can also contact State Bank of Pakistan at the information provided below:
Phone Number: +92-21-111-727-273
Email address: cpd.helpdesk@sbp.org.pk
donations.dams@sbp.org.pk
Show content of COMPLAINT LODGMENT MODES
You may lodge your complaints with Deutsche Bank AG, Pakistan Branches through following modes:
- SURFACE MAIL: Please address your complaints to ‘The Manager’ at our branches in Karachi and Lahore on following addresses:
Karachi Branch – Sky Tower – West Wing, Floor 15, Dolmen City, Marine Drive, Clifton, Block 4, Karachi.
Lahore Branch – Askari Corporate Tower, 8th Floor Office No. 03, 75-76 D-1, Main Boulevard Gulberg-III, Lahore.
- EMAIL: Please email your complaints to amspak@list.db.com.
- PHONE CALL: Please dial our following UAN numbers for lodging your complaint:
Karachi +92 (21) 111 555 777
Lahore +92 (42) 111 555 777
- FAX: You may also fax your complaints to:
Karachi +92 (21) 3518 1704
Lahore +92 (42) 32560240
- COMPLAINT BOX: You may also drop you complaints in the complaint boxes placed in our Karachi and Lahore branches at the addresses mentioned above.
Sunwai- A Customer Complaint Management Portal has been launched by State Bank of Pakistan to further improve the effectiveness and fairness of complaints lodgment with the bank. In addition to the above modes; you may also lodge a complaint through this portal which can be accessed at: https://sunwai.sbp.org.pk.
Show content of Discrimination in Provision of Financial Services - Contact Details of Focal Person
In light of SBP’s BC & CPD Circular Letter no. 01 of 2019, following is Deutsche Bank AG, Pakistan’s focal person:
Mr. Naveed Asghar
Head of Local Corporate Coverage
Landline: +92(42)36026240
Fax: +92(42)32560240
Email: naveed.asghar@db.com
Address: 8th Floor, Askari Corporate Tower, Main Boulevard Gulberg III, Lahore.