Kingdom of Saudi Arabia

In April 2006, Deutsche Bank’s presence was established in the Kingdom of Saudi Arabia with the opening of a branch in the capital, Riyadh. The branch is regulated by the Saudi Central Bank (SAMA) and operates under a full commercial banking license, which was granted by SAMA in July 2004. A second entity, Deutsche Securities Saudi Arabia (DSSA), was incorporated in December 2007. DSSA is regulated by the Capital Market Authority (CMA) and is licensed to carry out securities business.

Through its two legal entities, Deutsche Bank offers a full range of investment banking, private wealth management, and global transaction banking services. Deutsche Bank is well recognized for its leading role on some of the most prestigious domestic transactions, and is the recipient of several regional awards in recognition of its achievements in investment banking and Islamic finance.

Deutsche Bank AG Riyadh Branch

Saudi Central Bank – Banking Consumer Protection Principles
Deutsche Bank AG Saudi Arabia Group VAT Registration Certificate

SAMA Dormancy Rule:
According to Saudi Central Bank accounts rules and regulations, please note the following updates:

  • Account is considered to be Active if last Credit/Debit transaction induced by the customer himself or the authorized signatory is less than 24 months.
  • Account is considered to be Dormant when the last Credit/Debit transaction induced by the customer himself or the authorized signatory is more than 24 months.
  • Account is considered to be Unclaimed when last Credit Debit transaction induced by the customer himself or the authorized signatory is more than 60 months.
  • Account is considered to be abandoned when the last transaction induced by the customer himself or the authorized signatory is more 180 months.
  • Other accounts will be treated in accordance to the SAMA rule in Circular No. 371000120064 dated 1437/11/20 and subsequent / related circulars.

SAMA Record Retention Rule:
According to Saudi Central Bank Record Retention rules, please note that:

  • The standard retention period for all bank documents related to business transactions is 10 years from the transaction completion date or the expiration of the business relationship. After this period, the bank retains only digital images of the documents.

Customer Complaints

Clients of Deutsche Bank AG Riyadh Branch can file a complaint through the below channels:

E-Mailsc.dbag@list.db.com
Telephone: +966 11 273-9700

Deutsche Securities Saudi Arabia
Deutsche Securities Saudi Arabia (DSSA) is a closed joint stock company with paid capital of SAR (532,235,500) incorporated in 2007G under the Commercial Register Number: (1010239773), the registered office is at Faisaliah Tower, 17th floor, King Fahad Road - Al Olaya District Riyadh, Kingdom of Saudi Arabia P.O. Box 301806.

DSSA is a subsidiary of Deutsche Bank AG [95% owned by Deutsche Bank AG and 5% owned by DB Capital Markets (Deutschland) GMBH].

Deutsche Securities Saudi Arabia Website